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Allocate resources to better manage harassment in the workplace
On average, a manager will spend more than 55% of their time trying to resolve conflicts when the organization fails to address them or deals with them inappropriately
A healthy work climate is good for everyone
Employees and managers want to work in a healthy, positive and rewarding environment. When well-being at work is optimized employees are motivated and contribute more optimally to the goals of the organization.
The presence of conflicts related to psychological harassment has a direct impact on the organization’s ability to offer a healthy, positive and rewarding work climate. In addition, productivity suffers.
In this context, it is important to put mechanisms in place to preserve a healthy work climate, prevent its deterioration and adequately resolve problematic situations before they escalate.
Effective conflict management improves the organization
Our approach helps prevent problems at the source of psychological harassment. Our interventions will quickly identify tension hot spots and subsequently treat them with a view towards continuous improvement of the organization.
Experience has shown that using our methods to deal with conflict improves aspects of organizational life, including:
- Reduced absenteeism
- Consistency and harmonization of managerial decisions
- Clarity and precision of annual expectations for employees
- Increased recognition for work accomplished
- Family / work balance
- Equity in working conditions
- Lower direct costs
| 5 000 $ | The average direct cost for each complaint filed by an employee. |
|---|---|
| 30 000 $ | The average cost if an investigator is appointed to determine the merits of this complaint. |
| 75 000 $ | In the event that a court should decide the matter after an investigation. |
| 4/500 | An average of 4 complaints per 500 employees per year, which translates into a direct cost of $ 20,000 |
The indirect costs are significant:
- Absenteeism
- Departures
- Difficulty recruiting the best people on the market
- Risks to the reputation of the organization
- Impact on business development
- Toxic culture